Client Support
We're Here to Help
Whether you need technical assistance, account support, or just have a quick question — reach us through any of the channels below.
Support & Accounts Portal
Log in to your client portal to view your system status, open tickets, manage your account, and access documentation.
Open PortalEmail Support
Send us a detailed message and our support team will respond within 4 business hours.
support@dwglobal.co.zaWhatsApp Support
Chat directly with our support team on WhatsApp for quick questions and real-time assistance.
WhatsApp UsSupport Hours: Monday – Friday, 8am – 6pm SAST. After-hours emergency support is available for managed service clients.